What our Members are learning and/or reading:
I was introduced recently to the book Quiet Leadership: Six Steps to Transforming Performance at Work by David Rock. Karen Anderson, former ED of TSDC, shared this book with me and I am finding it quite profound. Here are some highlights from it:
- The quote on the cover of the book says "Quiet Leadership will help you improve other people's thinking, which is the best place to begin improving performance."
- Since our brains "crave patterns" and everyone's brain is wired according to their very unique and very individual experiences, when we give advice and provide solutions to other people, we have given them BAD advice or a WRONG solution. It only makes sense to us in our brain wiring . . . but not to them! In fact, our advice may even be"toxic" to them.
- Think about Thinking (you'll love this: "put Process BEFORE content")
- Listen for Potential
- Speak with Intent
- Dance Toward Insight
- CREATE new Thinking (CREATE is a mnemonic for Current Reality, Explore Alternatives, Tap their Energy)
- Followup
There is a wonderful application section "Putting the Six Steps to Use" which gives suggestions on how to use the steps with teams, children, entire organizations and when helping individuals solve problems and make decisions.
Let me know if you've read this book and if there should be additional highlights posted in the next column!
What are you reading? Email me and let me know what I should be learning!

